Last updated October 7, 2026. Effective date: October 7, 2026.
These Terms of Service ("Terms") are a legal agreement between you and Fostering Family Ministries ("FFM," "we," "us," or "our") governing your use of the Fostering Family mobile and web application (the "App"). By creating an account or using the App, you agree to these Terms.
If you do not agree, do not use the App.
1. Who may use the App
You may use the App only if:
You are at least 18 years old.
You have been invited and authorized by a ministry administrator to use the App for a legitimate ministry purpose.
You can form a binding contract with FFM under the laws where you live.
Accounts are created by invitation. The App does not offer open public signups.
2. Your account
You are responsible for the accuracy of the information you provide when you register.
You are responsible for keeping your password confidential and for all activity under your account.
You may not share your account, let others log in as you, or create an account for someone else without their knowledge and consent.
3. Permitted use
You may use the App only to coordinate foster-care ministry activities for the ministry that invited you, for example managing families and placements, coordinating teams and volunteers, scheduling events, logging volunteer hours, and communicating with other users in your ministry.
4. Confidentiality of family information
The App stores information about foster families, placements, needs, and other sensitive details. You agree to treat all information you access through the App as confidential and to:
Access it only when needed for your role in the ministry.
Not share, copy, screenshot, print, forward, or otherwise disclose it to anyone outside the ministry, except as expressly authorized by a ministry administrator or required by law.
Follow all applicable laws regarding the confidentiality of children, foster-care information, and personal data.
Follow your ministry's own confidentiality policies, which may be stricter than these Terms.
No identifiable information about children. The App is not intended for, and must not be used to store, identifiable information about anyone under the age of 18. The only information about children the App is designed to hold is non-identifying, such as how many children are in a home and their ages. You agree not to enter a child's name, photograph, date of birth, address, school, case number, or any other detail that could identify a child anywhere in the App, including in notes, messages, and uploaded files. We or your ministry administrator may remove any such information if it is found.
Breach of this section is a serious matter and may result in immediate suspension of your account, as well as legal consequences under applicable law.
5. Prohibited conduct
You agree not to:
Use the App for any purpose other than legitimate ministry coordination.
Enter identifiable information about any child under 18, as described in Section 4.
Use the App to harass, threaten, defame, or discriminate against any person.
Upload content that is unlawful, infringing, abusive, obscene, or that invades another person's privacy.
Attempt to access accounts, data, or systems you are not authorized to access.
Scrape, crawl, mass-download, or extract data from the App, or use automated tools against the App, except for routine use of features FFM provides.
Reverse engineer, decompile, or attempt to derive source code from the App, except where that right cannot be lawfully waived.
Interfere with or disrupt the App, its security, or other users' access to it.
Introduce malware, viruses, or similar harmful code.
Use the App to send spam, phishing, or other unauthorized communications.
Resell, sublicense, or commercially exploit the App or any data obtained through it.
6. Content you provide
You retain ownership of content you upload to the App (messages, notes, files, records, etc.). By uploading content, you grant FFM and its service providers a non-exclusive, royalty-free, worldwide license to host, store, display, transmit, back up, and process that content for the purpose of operating the App and providing it to you and other authorized users in your ministry.
You represent that you have the right to upload the content you provide and that it does not violate any law or third-party right.
7. Ministry administrators
If you use the App as part of a ministry, that ministry's administrators control the configuration of your account, including:
The roles and permissions assigned to you
The families, teams, and churches you are connected to
Whether and when your account is deactivated
FFM is not responsible for decisions made by ministry administrators about your access or your role.
8. Third-party services
The App relies on third-party services (including Supabase, Firebase, Apple Push Notification service, Railway, Resend, and Expo) to operate. Your use of the App is also subject to those providers' terms. We are not responsible for interruptions or failures caused by those providers.
9. Fees
FFM provides the App to ministries under separate agreements. If you are an individual user invited by a ministry, you are not charged a fee by FFM for your use of the App. Standard data rates from your mobile carrier may apply.
10. Changes to the App
We may add, change, suspend, or discontinue features of the App at any time. We will not reduce the core functionality your ministry depends on without reasonable notice when practicable.
11. Suspension and termination
We may suspend or terminate your account if we reasonably believe you have violated these Terms, if your ministry administrator asks us to, or if continuing to provide you access would create legal, security, or safety risk.
You may delete your account at any time from within the App on the Account Management page.
Sections that by their nature should survive termination (including Sections 4, 6, 12, 13, 14, and 15) will survive.
12. Disclaimer of warranties
The App is provided "as is" and "as available." To the fullest extent permitted by law, FFM disclaims all warranties, express or implied, including the implied warranties of merchantability, fitness for a particular purpose, title, and non-infringement.
We do not warrant that the App will be uninterrupted, error-free, secure against every threat, or that any information in the App is accurate or complete. The App is a coordination tool; it is not a substitute for professional, legal, medical, or child-welfare advice.
13. Limitation of liability
To the fullest extent permitted by law, FFM and its directors, officers, employees, contractors, and service providers will not be liable for any indirect, incidental, special, consequential, exemplary, or punitive damages, or for any loss of profits, revenue, data, or goodwill, arising out of or related to your use of the App, even if we have been advised of the possibility of such damages.
Our total liability for all claims arising out of or related to these Terms or the App will not exceed one hundred U.S. dollars ($100).
Some jurisdictions do not allow the exclusion or limitation of certain damages. In those jurisdictions, our liability is limited to the maximum extent permitted by law.
14. Indemnification
You agree to defend, indemnify, and hold harmless FFM and its directors, officers, employees, contractors, and service providers from any claim, demand, loss, or expense (including reasonable attorneys' fees) arising out of your use of the App, your content, or your violation of these Terms or of any law or third-party right.
15. Governing law and disputes
These Terms are governed by the laws of the State of Ohio, United States, without regard to its conflict-of-laws rules. The exclusive venue for any dispute arising out of or related to these Terms or the App is the state and federal courts located in or serving Ashland County, Ohio, and you consent to the jurisdiction of those courts.
If any provision of these Terms is found unenforceable, the remaining provisions remain in effect. Our failure to enforce a provision is not a waiver of our right to enforce it later.
16. Changes to these Terms
We may update these Terms from time to time. If we make a material change, we will notify you in the App or by email before the change takes effect. Your continued use of the App after the effective date of a change means you accept the updated Terms.
